Thank you for shopping at Madras Mart! Here’s everything you need to know about our shipping process.

Shipping Zones

Madras Mart currently offers shipping services within Chennai Only. We are continually working to expand our shipping reach to bring our products to more customers globally.

Processing Time

Once you place an order, our team works diligently to process and dispatch it as quickly as possible. Orders are typically processed within 2-4 business days. Please note that processing time may vary during peak seasons or promotional periods.

Shipping Costs

Shipping costs are calculated based on the weight of your order and the selected shipping method. You can view the shipping costs during the checkout process before completing your purchase.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to track your order’s delivery status. You can also track your order by logging into your Madras Mart account.

Delivery Address

Please ensure that the shipping address provided during checkout is accurate and complete. Madras Mart is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

International Shipping

For international orders, please be aware that customs duties, taxes, and fees may be applicable upon arrival in your country. These charges are the responsibility of the customer and may vary based on the destination.

Order Changes and Cancellations

If you need to make changes to your order or cancel it after it has been placed, please contact our customer support as soon as possible. Once an order has been shipped, changes may not be possible.

Contact Us

If you have any questions or concerns regarding the shipping of your order, please contact our customer support at admin@mymadrasmart.com.

Thank you for choosing Madras Mart! We appreciate your business and strive to provide a seamless and reliable shipping experience